Some College Hunks Hauling Junk clients need a whole garage cleared out, others just have a single, large item. Now both can be served.
College Hunks Hauling Junk’s new “Express Service” will help people who just one or two items to discard.
The orange-and-green trucks rumbling around town let people know that College Hunks Hauling Junk is ready to tackle the big jobs. With our new Express Service, the moving and junk removal franchise is ready to handle smaller removals, as well. The result? New revenue for franchise owners and a larger pool of satisfied customers who will likely return to a College Hunks Hauling Junk removal franchise for removal, moving, and storage needs.
“We get a lot of calls from people who just have a single item they want to be rid of, like a sofa or television or even a coffee table,” says Steven Nickels, Director of Franchise Support. “Because we have a minimum charge, we often haven’t been able to help them because the cost would be higher than they’d like to just get rid of that one thing.”
Express Service gives flexibility
Now a customer can visit the website and schedule an “express pick-up,” which means that a College Hunks Hauling Junk truck will come by their home or office and get that single item. (Currently the service is only available via online booking, not through the Sales and Loyalty Center.)
“The pick-up time is indeterminate — it’s whenever a team is coming through an area — so they have to have the item out by the street,” Steven explains. “The pricing for the express service reflects the lower level of service we need to provide it, so everybody wins. The franchise owner gets business he or she would previously have to turn down, as well as an opportunity to interface with a new customer who might need other services. The customer gets to easily and efficiently offload something that’s taking up space in their home or office.”
Franchise owners value new service
The Express Service is something franchise owners have long requested, Steven adds, pointing out that a major plus to being a College Hunks Hauling Junk owner is ongoing interaction with the corporate team.
“Whether it’s training seminars and workshops, our annual conference or just a call to touch base, we’re constantly getting feedback from franchise owners,” Steven says. “Their ideas are directly responsible for many of our innovations, such as Trash Butler, and now the Express Service. Our goal is to always be looking for ways that franchise owners can broaden their reach into the community — and subsequently create new revenue streams.”
Learn more about College Hunks Hauling Junk
If you’d like to find out more about how College Hunks strives to be the best moving franchise to invest in, please fill out a form and start a conversation. We look forward to answering your questions.